MANAGEMENT POLICY

INOV’s Management Policy is governed by the following principles:

Ensure the satisfaction of its customers and partners, through the fulfillment of service requirements as well as legal requirements;
Guide the relationships with suppliers based in a partnership logic, considering them an integral part of the Management System and maintaining an assessment and qualification of the services provided;
Involve all employees in the Management System, paying attention to their needs;
Systematically evaluate the results of the implementation of its Management System, keeping all activities operating according to the established procedures, continuously improving the System’s effectiveness.

Translated from MG.04 Ed.04 01/12/2020